FAQ
Frequently Asked Questions
Click a question to see the answer.
๐ How do I cancel an order?
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We can only cancel orders within 12 hours of purchase. After this period, your order may already be processed or shipped and can no longer be modified. Please contact us at voguety@serviceonline.vip.
๐ฆ When will my order ship?
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Most orders are processed and shipped within 2โ3 business days. You will receive a shipping confirmation email with tracking details once your order is dispatched.
๐ How long does shipping take?
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Shipping times vary based on your location. Average delivery takes 7โ20 business days. Tracking numbers are updated within 3โ7 days of dispatch.
๐ Is my information secure on this site?
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Absolutely. We use SSL encryption and secure payment systems to protect your data. For full details, see our Privacy Policy.
๐ How do I know if a product is in stock?
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Our website updates inventory in real-time. However, due to high demand, availability may change. If a product becomes unavailable after purchase, weโll notify you immediately and offer an alternative or full refund.
๐ง Still need help?
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Feel free to reach out to us at voguety@serviceonline.vip. We typically respond within 24 hours.